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Make it make sense! Why your message isn’t landing, and how to fix it

Make it make sense! Why your message isn’t landing, and how to fix it

by Friends of Firebrand | Apr 29, 2025 | Blog, Business, Friends of Firebrand, Marketing

Way back when the ‘web’ was still a novelty, I had a go-to principle for usability debates when developers, clients, or bosses wanted to do the wrong thing:                   “Don’t make me think” Coined by usability consultant Steve Krug in his bestselling book of...
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