News and Views from the Firebrands.

Four ways a PR agency can suddenly shut down

Four ways a PR agency can suddenly shut down

A PR agency is a simple business commercially. Which is why the news of a sudden agency shutdown is a surprise. But what causes agencies to collapse and how can we avoid it?

Five press tips for startups after the election

Five press tips for startups after the election

Since the election, the media cycle has been working overtime. Team Firebrand has been analyzing the Valley and national media coverage closely. Below are five suggestions for startup teams wondering about post-election press strategy.

Most people don’t think like you

Most people don’t think like you

We don’t all think the same – so why do we believe most people share our opinions? And why are we surprised when they don’t? Welcome to the world of biases.

Social impact startups on the rise

Social impact startups on the rise

While tech firms can get a bad rap for the behavior of a few ‘tech bros’, there are many startups doing amazing work with government agencies. Let’s take a look at a few.

Hiring our first team member

Hiring our first team member

Firebrand has made its first hire. Here we take a look at the character and mindset you need for the first team members.

How expectations shape experience

How expectations shape experience

Customer expectations actually change their experience of a product or service. Marketers can prime expectations to improve satisfaction.

Why storytelling drives marketing outcomes

Why storytelling drives marketing outcomes

Stories are important – they capture attention and they drive action. Let’s take a look at what happens in our brains when we hear stories and how it impacts our behavior.

Six plots to make audiences take action

Six plots to make audiences take action

Recent studies in neuroscience have proven that stories shape emotions, and emotions drive actions. So which plots will make your stories more memorable?

A new challenge

A new challenge

After twenty years, I am leaving my agency, LEWIS. That’s a long time to work with one firm, especially in an industry where average tenure is three years. So I thought I’d take this chance to talk about two things – the importance of tenure, and what’s next for me personally.